| Se.No. | Service Provided | Requirements to be fulfilled by the customer | Time spent for providing the service |
| 1 | Issue of revenue certificates | 1.Submission of documents required for the verification of revenue together with the required recommendations. | 20 Minutes |
| 2.payment of service charges | |||
| 2 | issue of an Indentity Card on one day service | 1.Original certificate of birth and certified photocopy | |
| 2. if the emploment is required to be entered in the identity a certificate of service is required. | 05 Minutes | ||
| 3.ICAO standard should be affixed on the application. | |||
| 4. Police report in respect of a lsot identity | |||
| 5. Cash receipt to the effect that payments have been made to the Grama Niladhari | |||
| 6. In case a amended identity used identity card | |||
| 3 | Obtaining a duplicate of a lost identity card | 1.Application issued by the Department of Registration of Persons | 04 days |
| 2. Original Birth Certificate | |||
| 3.ICAO standard should be affixed on the application. | |||
| 4. Cash receipt paid to the Grama Niladhari (Rs. 1000.00) | |||
| 5. stamp Fee Rs. 120/- | |||
| 6. Original copy of the complaint lodged at the Police station to effect that the Identity was lost. | |||
| 7.Two Documents for verifying that the number indicated mentioned in the lost identity has bee nused. | |||
| (These aplications should be obtained by the Grama Niladhari and should be handed over to the Divisional Secretariat through the Grama Niladhari) | |||
| 4 | Obtaining an amendment identity | 1. Application of the Department of Registration of Persons | 04 days |
| 2.Original Birth Certificate | |||
| 3. Identity presently used | |||
| 3.ICAO standard should be affixed on the application. | |||
| 5. Cash receipt to the effect that payments have been made to the Grama Niladhari (Rs. 500.00) | |||
| 6. Stamps Fee Rs. 120/- | |||
| (These applications should be obtained through the Grama Niladhari and should be forwarded to the Divisional Secretariat through the Grama Niladhari) | |||
| 5 | Obtaining an Identity card for the first time | 1. Application of the Department of Registration of Persons | 04 days |
| 2. Original Birth Certificate | |||
| 3. ICAO standard should be affixed on the application. | |||
| 4.Cash receipt to the effect that payments have been made to the Grama Niladhari (Rs.200/-) | |||
| 5. A stamp fee Rs. 120/- | |||
| 6. | |||
| 7. If elder than the age of 16 a fine receipt of 2500/- | |||
| (These applications should be obtained through the Grama Niladhari and should be forwarded to the Divisional Secretariat through the Grama Niladhari) | |||
| 6 | Registration of Business Names | 1. Relevant application | 04 days |
| 2.Recommendation of the relevant business | |||
| 3.A photo copy of the cash receipt issued by the Pradeshiya Sabha | |||
| 4.Certified copy of Deed of land for verification the ownership of the Business Place | |||
| 5.Report of the Grama Niladhari | |||
| 7 | Countersigning of Certificates of Residence | 1.national Identity Card (if necessary) | 05 Minutes |
| 8 | Issue of license for transport of animals | 1.Letter of Request | 30 Minutes |
| 2Certificate of Health issued by the Government Veterinary, Cattle Voucher, Certificate or Recommendation of Vehicle | |||
| 3.Documents for confirming ownership (in case an animal farm certified copy of the certificate of registration) | |||
| 4.Certificate of Grama Niladhari of the the Division where transportation is taken place (countersigned by the Divisional Secretary) | |||
| 5.Receipt obtained by paying Rs. 50- per each animal to the Shroff through PIV | |||
| 6.Certificate of the Grama Niladhari of the Division where animals are living | |||
| 9 | Issue of certificate of value | 1.Written request of the application | 30 Minutes |
| 2.Title report obtained within 03 days | |||
| 3.Certified photocopy of the deed of land | |||
| 4.Location of the land and recommendation certificate on the value of the land issued by the Grama Niladhari | |||
| 10 | Issue of railway warrant for retired persons | 1. Perfecting General 274 Format | 10 Minutes |
| 2.Submission of Pensioner Identy | |||
| 3.if children under the age of 25 are travelled the certificate of of Grama Niladhari to the effect tha they are dependants. | |||
| 11 | Providing medical assistance by President's Fund | 1.Obtaining the recommendation of the Grama Niladhari and referel | 03 days |
| 12 | Recommendation of fire arms license application for the protection of crops | 1.Recommendation of Grama Niladhari/ Perfected application | 01 day |
| 2.Original Deed of the land confirming the ownership of the land and photocopy | |||
| 3.If land is situated in another land the name of the Grama Niladhari Division and Divisional Secretariat | |||
| 4.The purpose is for agricultural activities relevant document | |||
| 5.Police Report - to the effect that the person is not a criminal | |||
| 13 | Renewal of Excise Tax License | 1.Certificate issued by the Provincial Commissioner of Revenue to the effect that all the taxes have bee nsettled | 01 hour |
| 2. Clearance certificate of the Assistant Commissioner of Excise | |||
| 3.Recommendation of the Assistant Commissioner if Excise | |||
| 4.Excise Lisence issued from time to time | |||
| 14 | Examining Electricity Objections and making a decision. | 1.Appearing for the electricity objection investigation on the prescribed date | 14 days |
| 15 | Recommnedation in respect of request for electricity without objections | 1.Deed of land | 15 days |
| 2.If the land is a joined land letter of consent of the partners | |||
| 16 | Transfering vehicle ownership | 1.Certificate of Registration of the vehicle | 25 Minutes |
| 2.Payment of the relevant charges | |||
| 3.02 Photos (2'x 2' 1/2) certified by the Grama Niladhari | |||
| 4.Certified photocopy of Identity | |||
| 5.Certified copy of valid Revenue license | |||
| 6.If absolute ownership is available the letter of relevant financial institutte provoded for canselation | |||
| 17 | Issue of Vehicle Revenue License | 1.Vehicle Registration certificate | 03 Minutes |
| 2.Revenue License of the previous year | |||
| 3.Emission Report (if necessary) | |||
| 4. Certificate of Insurance | |||
| 5.Fitness certificate (if necessary) | |||
| 18 | Pament of new pensions - after receiving the letters of (Civil/ Widow/Army/Local Government) | 1.Pensin Identity | 01 Week |
| 2.Bank Account Number | |||
| 3.A letter to the effect that the person is not engaged in a semi government employment | |||
| 4.A photocopy of the National Identity Card | |||
| 5. A letter for verifying no remarried | |||
| 6.Issuing Grama Niladhari Report | |||
| 19 | Issue of permits for felling trees | 1.Submission of application | 02 week |
| 2.documents for verifying the ownership of the land (Deed/ Plan/Folio) | |||
| 3.If the land is a joint land letters of consent by the partners | |||
| 4.Letter of request | |||
| 20 | Issue of timber transport license | 1.Letter of request | 03 week |
| 2.Application | |||
| 2.Documents for verifying the ownership of the land (Deed/Plan/Folio) | |||
| 3.In case a joint land letters of consent of the partners | |||
| 4.in case the owner of the land is dead documents for verifying the ownership of lands (Birth/Marriage/ Death) | |||
| 5. License for felling trees (if necessary) | |||
| 6. Documents for verifying the ownership of wood | |||
| 7.01 copy of timber list | |||
| 8.Recommendation of Range Forest Officer | |||
| 21 | Approval of public assistance | 1.Social Service- Public Allowances - Format 01 | 05 days |
| 2.Letter of request | |||
| 22 | Providing housing asssitance for disabled persons | 1.Medical Reports for verification of disability | 05 days |
| 2.Deed of land owned by the disabled person | |||
| 3.Report of Technical Officer | |||
| 4.Letter for obtaining excess/ remaining amounts | |||
| 5.Letter of Request | |||
| 23 | Payment of disease assistance | 1.Medical Certificate | 03 days |
| 2.Letter of Request | |||
| 3.Recommendation of Grama Niladhari (if necessary) | |||
| 4.N.W.P. Social Service Format V | |||
| 5.Recommendation of the Social Service Officer | |||
| 24 | Recruiting contributors for Social Protection Pension Scheme | 1.Perfected application | 03 days |
| 2.Certificate of Birth (for verifying the age) | |||
| 25 | Payment of casual subsidies | 1. Perfected application | 03 days |
| 2.Letter of request | |||
| 26 | Payment ofComprehensive Disaster ReliefAssistance | 1.In case of a comprehensive disaster it should be informed to the Grama Niladhari | 03 days |
| 2.Perfecting the Format | |||
| 27 | issue of adult identities | 1.Application | 01 day |
| 2.02 Color or Black and White stamp size photoes | |||
| 3.A document for verify the age (National Identity/ Birth Certificate/ Passport/ Bank Account Book) | |||
| 28 | Referring adults for admision to adults homes | 1.Application | 01 day |
| 2. Application | |||
| 3. Report of the Social Service Officer (eligibility report) | |||
| 29 | Registration of Adult's Socities | 1. Adults' Socities should have been effective for a period of one year | |
| 2.Documents such as Report of the first meeting/ a copy of attendance register/a certified copy of the constitution/ Bank Account particulars/ photocopy of the Bank Account Book should be forwarded. | |||
| 30 | Making payments for development projects | 1.Submission of necessary documents for making payments | 03 days |
| 31 | purchasing by open Tenders | 1.Supplying of necessary specifications | 21 days |
| 2.Supplying goods at the prescribed date | |||
| 32 | Issuing copies of birth certificates | 1.Perfecting the application duly | 05 Minutes |
| 2.Payment of the prescribed fee (if the Number or Birth Date is known Rs. 120/= per each copy, if the Number is unknown Rs. 250/- per each copy for inspection for a period not more than two years. ) | |||
| 33 | Issuing copies of Marriage certificates | 1.Duly perfection of the application | 05 Minutes |
| 2.Payment of the prescribed fee (if the Number,registar division,district or Registration Date is known Rs. 120/= per each copy, if the Number or registration date is unknown Rs. 250/- per each copy for inspection for a period not more than two years. ) | |||
| 34 | Issuing copies of Death certificates | 1.Duly perfection of the application | 05 Minutes |
| 2.Payment of the prescribed fee (if the Number or Death of Date is known Rs. 120/= per each copy, if the Number or death of date is unknown Rs. 250/- per each copy for inspection for a period not more than two years. ) | |||
| 35 | Registraton of marriages taken place witnin the Divisional Secretariat without making prior notification | 1. Perfecting the application duly and handing over with the relevant fees | 15 Minutes |
| 2.Submission of Identity certificates | |||
| 3.Rs. 900/- will be levied for a marriage within the office and Rs.120/- will be levied for the issue of a certified copy of marriage notification, Rs. 120/- for the issue of the Regisrtrar's certificate, Rs.60/- for Marriage Statment, stamp duty of Rs.120/- for Marriage Notification | |||
| 4.02 witneses should be present at the time of handing over the marriage notifications and registration of marriages and parties should be well dressed. | |||
| 36 | Registration of belated births | 1.Handing over the perfected prescribed application and affidavit (fee - Rs. 60/-) | 15 days |
| 2.relevant documents for confirming the date of birth and mother and father (marriage certifictes of parens/ birth certificates of mother/ father, Nil results documents, Grama Niladhari Repaort, in case an Estate the report of Estate Supervisor, in case of a hospital births report of the hospital) | |||
| 37 | Registration of belated deaths | 1.Perfecting and handing over the prescribed application (Fee - Rs. 60/-) | 15 days |
| 2.Affidavits | |||
| 3.Submission of Nil results Document to the effect that registration has not been done | |||
| 4.Date of Death, Place of Death, written and oral evidences of the deceased person (condolance notifications, Grama Niladhari Report, Statment of the incumbent who carried out religeous activities) | |||
| 38 | Altering names | 1. Perfecting and handing over the prescribed application (Fee is Rs. 60/=) | 15 days |
| 2.Certificate of Grama Niladhari | |||
| 3.Affidavit | |||
| 4.Documents are not required for the children up to 7 years/ if the person is between 7-21 three evidences are required / if the person is elder than 21 year three eveidences together with the newspaper advetisement) | |||
| 39 | Other amendments | 1.Handing over the perfected prescribed applications (Fee Rs. 60/) | 15 days |
| 2.GramaNiladhari Certificate | |||
| 3.Affidavit | |||
| 4.Written evidences for verifying the recorection of the relevant error | |||
| 40 | Registration of art institutes | 1.Certificate for verification of qualifications | 01 week |
| 2.If the person is a traditional artist a clear description of his/her tradition should be forwarded with the recommendation of the Divisional SEcretary. | |||
| 41 | Nominating succesors for Granted lands | 1.Request letter of the first owner | 02 day |
| 2.Copy of folio | |||
| 3.Birth Certificate of the success | |||
| 4.If the name is different an affidavit is required | |||
| 5.In case more than one person Interim plan | |||
| 6.03 Perfected Formats 155 Land. Commissioner and a stamp to the value of Rs. 25.00 | |||
| 42 | Nominating succesors for licensed lands | 1.Request letter of the first owner | 01 day |
| 2.Birth Certificate of successor | |||
| 3.If the name isdifferent an affidavit is required | |||
| 43 | Recommendation of long term lease licesne | 1.17 03copies of affidavit complying with the Chapter | 02 months |
| 2.03 personnel affidavits | |||
| 44 | Issue of annual yeald tax | 1.Furnishing a request letter | 15 days |
| 2. Payment of prescribed tax | |||
| 3. Complying with tax conditions | |||
| 45 | Ordering for survey activities in Granted Lands | 1. Plan of the land | 01 day |
| 2.Obtaining the consent of the resided owners of the boundaries of lands | |||
| 46 | Recommendation of Granted lands forobtaining loans | 1.Photocopy of the grants sheet | 02 days |
| 2.Copy of folio | |||
| 3. Birth Certificate of the successor | |||
| 4.If the name is different an affidavit | |||
| 5.Identity of the Granter/ Marriage certificate | |||
| 6.Consent of the spouse | |||
| 7.Consent of the children elder than 18 years. | |||
| 47 | Transfer of lands by means of a Notary Deed | 1. letter of requerst | 15 days |
| 2.Grant Sheet | |||
| 3.Copy of folio | |||
| 4.Documnets to the effect the the person will not become destitute | |||
| 5. Affidavits |














